Asset Tracking
Web and Mobile Asset Tracking Application
Key highlights of this project
Overview
Role & Responsibilities
Developer of a tracking technology platform designed for asset location tracking and internet of things (IoT) data collection. The company's technology revolutionizes asset location tracking and IoT data collection, combines the data in a secure cloud platform, and provides multiple interfaces the tags are smaller in size and offer minimal upfront cost, requiring no user interaction, and make data available for users' existing applications or through its portal or application, subscription service for the collection of utilization data that leverages the existing global Wi-Fi infrastructure, enabling companies across the globe to gather key data on all owned assets.
Product Designer
User Research, Interaction, Visual design, Prototyping & Testing
Team
UX Designer, Product Manager, Fullstack Developer, Backend Developer, QA, Scrum Master, Engineering Architect
Client
Project Summary
Business Objective
Create a platform for tracking of multiple devices and their parameters by renting IOT based tags and tracking application on subscription based services.
Use Goals
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Create simplified experience for the user to track their devices and their properties using subscription based service.
Success Criteria
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Test prototypes with prospect laboratories before implementing the solution
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Use services by launching services and taking feedback from customers.
Outcome
Challenges
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Understand the domain
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Testing of application with stakeholders
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Prioritisation based on stakeholder changing needs
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Usability testing.
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Successful beta release of the application for modules such as sample tracking, Toxicology, and Covid Testing.
Product Idea
The idea for simpler asset tracking came one evening while working in my office at the ranch, looking out the window, I happened to notice a piece of equipment was missing. There was no doubt in my mind that either my dad had it, a friend had it, or my brother had it, and it would be back in a day or two. But, in reality, there was no telling who had it or where it was. There was one way to know for sure: buy one of those expensive, cellular, GPS trackers and always know where my equipment is. But 90% of the time, it’s always sitting in the exact same spot. It struck me how inefficient and expensive that is – and there must be a better way.
It’s time to think differently. What if you used WiFi in reverse of how it is meant to be used and leverage a network that is already in existence and track anything, anywhere, in an unbelievably cost effective, scalable manner. After patenting the approach, we ran a few technology trials and realized the concept really worked and really worked well. We realized this wasn’t a solution for only tracking expensive assets. In fact, smaller inexpensive assets that have always been out of reach due to the size and cost of the prevailing technology were prime benefactors of this new technology. It would work with anything you wanted to locate. It could be done on a global basis with existing crowd sourcing and no invasion of personal privacy. It could reduce the amount of theft and loss tremendously, improve efficiency, and make a big difference to a lot of businesses and individuals.
User Research
Stakeholder workshop
A 5-day workshop was conducted with the Troverlo stakeholders, Product Manager, and Engineering Architect. My research encompassed -
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Understand an overview of the Tag ecosystem and high-level
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Product Vision
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Business Goals
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Product Goals
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Target Group
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Needs
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Product Roadmap
Business Cases
Troverlo is focused on industrial customers and was contacted earlier.
Troverlo wants to make reusable tags by putting batteries on them and can go into the logistics industry.
Business cases:
Tracking:
Tool industry:
Companies buy tools in bulk and because it's hard to track large amounts of tools either they get stolen or lost. By using the checked-out feature (Release 1), the user knows who has access to it and where that asset is. So they can call that person and ask him to check-in.
Manufacturing industry:
The manufacturer sells assets to the distributor and when they want to recall they have no idea where those assets are.
People also want to know where their trucks go in the day and mostly have complaints about their rides across their lots. And by using the portal they can trace it and counter the complaints. (Wasn't part of the MVP)
Logistic:
Troverlo can make a partnership with UPS by putting tags on it and can go into the logistics industry.
Medical:
They face lots of problems in tracking eg. palatine. It's billion dollars industry. And some of these things are temperature sensitive, the problem is they make the room temperature match it instead of palatine, and because of that palatine gets ruined/damaged and is no longer for use.
Desktop Application
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Mobile Application
Usability Testing
I tested the product at various stages of the project.
• Lo-fi prototypes were tested with the stakeholders weekly to get feedback on the product's functionality, content, and interactivity.
• Unmoderated User testing - A few dummy tasks were assigned to app users. All participants were using the app to carry out hypothetical tasks.
• Beta Testing - Before releasing the app, we tested it with one of the labs to take their go-ahead.
Project Learnings
1. Simplicity is strength
As a designer, we are often lured by attractive, trendy and out of the box designs. But, We must always remember the ‘why’. The primary goal is to understand the user, their problems and then come up with a design that solves it.
2. Prioritize
Create a strategic plan to launch an MVP. This helps deal with out-of-scope requests that could potentially derail the project and helps deliver a quality product in time.
3. Seek out feedback early and continually
The trouble with most of us is that we would rather be ruined by praise than saved by criticism. Keeping the stakeholders/users in loop and testing solutions in whatever form (paper, low-fi or hi-fi) as early as possible saves ample amount of time and re-work.
Smart Infrastrecture Management
Smart Infrastructure Management System